Shipping & Returns
Shipping Policy
Thank you for visiting and shopping at www.aponkyethegoat.store. Aponkye The Goat ships all of our orders via DHL. You will receive an email update with your tracking number once your order has shipped.
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Processing and Delivery Times
All orders are processed within 5 business days. Local shipping typically takes 1 business day whilst International shipping takes 3-5 business days after processing. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We ship both locally and globally.
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Pre - Orders
All Pre order items are shipped in 7-8 weeks.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your order via DHL. Once you receive your tracking number.
Customs Fees and Import Taxes
Aponkye The Goat is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).
Contact Us
If you have any questions or concerns regarding your order, please contact us at info@aponkyethegoat.store
Return & Refund Policy
Our policy is valid for a period of 7 days from the date of purchase. If you would like to return the product for a refund during this period, you may do so providing these conditions below have been met. Please note that if a period of 7 days has elapsed, we can’t, unfortunately’, offer you a refund.
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Refund requirement
The following criteria must be met for a refund.
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Product must be in its original packaging
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Product tags must not be broken or damaged
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Product must not be damaged
Sales and Clearance Items
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
Contact Us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below;